A solution that always
meets every expectation
The satisfaction of our partners and stakeholders depends on our ability to meet their needs and expectations not only through the quality of our products, but also through the efficiency of our services: from training to after-sales service, from maintenance to spare parts warehouse.
- Customer service
- Extensive network of authorised workshops throughout the region
- Dedicated remote assistance
- Spare parts helpline
- Training on operation, maintenance and emergency manoeuvres
Promoting the correct and responsible use of our aerial platforms is one of our main goals. Our training programmes for mobile platform operators are carried out by trainers approved by the IPAF – International Powered Access Federation – a non-profit organisation of which we have been a member for many years and which brings the vast majority of players in the world of MEWPs (mobile elevating work platforms), including manufacturers, rental companies, distributors, construction companies and end users.
The efficiency beyond
All CMC customers knows the efficiency of our assistance and 24h service. Our exclusive software allows us, through a remote connection, to do a complete check of each platform and to intervene in real time to solve any problems, to check and update the machine management software, adjust the speed of the manoeuvres according to the customers’ needs, carry out calibrations and adjustments, etc. The 24/7/365 spare parts direct line allows us to deal with each request within 24 hours, reducing waiting times.
REQUEST SPARE PARTS
Request remote assistance
By connecting the machine to the network, our exclusive software will allow our technicians to remotely perform a complete check of your platform and intervene in real time to resolve any problems.
Via phone: +39 0805326606 / +39 0805326557
Via mail: email@example.com
Contact an authorized service center
To request a direct assistance on the platform, click on the authorised CMC service centre nearest to you among those on the map and contact it at the contact details indicated on the relevant form.